Seasonal Concepts Specialist

in St. Cloud, MN

(Regular Full Time)


Please fill out this quick questionnaire: (minimum requirements for this position)
Are you a current or previous employee of HOM Furniture, Inc?
Are you authorized to work in the United States?


List of available schedules for the above position:
Work Days Shift Schedule Details Pay Range Pay Type
Mon, Tue, Wed, Thu, Fri, Sat, Sun 2nd (Evenings) open Commission
Summary

Are you passionate about working with people and driven by setting and exceeding goals? If you answered yes, we want to talk to you about a career at HOM Furniture!

HOM is a growing company that ranks as one of the nation’s largest furniture retailers serving customers in the upper Midwestern states of Iowa, Minnesota, North Dakota, South Dakota, and Wisconsin. Our Seasonal Concepts Specialists are energetic, driven individuals responsible for selling our products and services to customers. They know their product, follow up with customers, create opportunities and find meaning in their work. We pay our associates variable commission rates based on the furniture sold. The amount you earn is all up to you!

Due to the nature of our business, we are busiest evenings and weekends. Availability during those hours is ideal. However, we believe in and promote work-life balance, and scheduling needs should be discussed with the hiring manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

EMBRACE TRAINING, EDUCATION AND DEVELOPMENT

  • Support all training endeavors and complete all training lessons in a timely manner
  • Attend and participate in all training and sales meetings as scheduled
  • Recognize opportunities for self-improvement, work with sales manager to improve performance
  • Responsible for staying informed on all new and existing product lines
  • Responsible for staying informed of competitor information, and performing monthly competitor shops
  • Secret Shops will be conducted to ensure selling skills are demonstrated according to company structured selling methods

MEASURING YOUR SUCCESS

  • Make daily evaluations and improvements to sales performance and HOM Guard protection products and services
  • Submit timely and accurate sales reports as directed by manager
  • Keep organized records

SELLING BEHAVIORS

  • Work with all customers in a friendly and professional manner
  • Communicate effectively with customers in both verbal and written formats
  • Maintain a well-groomed professional appearance
  • Greet all customers within the showroom
  • Determine customer's needs using proper inquiries
  • Present and demonstrate products in a competent manner
  • Quote accurate prices and credit terms
  • Estimate delivery dates to customer, based on knowledge of production and delivery schedules
  • Lead customers into making buying decisions and to related add-on sales
  • Competently provide answers regarding products to customer
  • Recognize and overcome customer objections
  • Track prospective customers for future use as sales leads, based on information from previous contacts
  • Contact regular and prospective customers on a daily basis for the purpose of generating sales
  • Send thank you letters to all customers
  • Provide all customers with after sale service
  • SUPPORT A POSITIVE WORK CLIMATE
  • Support management and peers, train and assist as needed
  • Comply with all company policies and procedures
  • Embrace change and demonstrate a positive mental attitude
  • Adjust scheduled hours to meet store needs
  • Perform non-selling activities, such as: price product for promotional events, regular maintenance of price cards, light dusting & vacuuming, maintain cleanliness in all areas of the showroom

SUPPORT COMPANY STANDARDS

  • Consistently demonstrate selling skills using the company’s structured selling method
  • Maintaining high accuracy i.e.: writing invoices, special orders, discounting, delivery charges, etc
  • During the "off season", the associate will be assigned an area of the showroom to work such as mattresses, furniture, rugs, etc
Education and/or Experience

Must have or be currently working towards a high school diploma or general education degree (GED); and one to three years related experience and/or training.

Language Skills

Requires skills to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Need to be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Demonstrate the ability to communicate in English, both verbally and in written format.

Mathematical Skills

Mathematical aptitude to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Also requires skills to compute rate, ratio, and percentage and the ability to draw and interpret bar graphs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for sustained periods of time, move about on foot to accomplish tasks, use spoken word to communicate, and perceive the nature of sounds at normal speaking levels with or without correction.

The employee is occasionally required to sit or remain in a stationary position for extended periods of time; use hands to handle or feel objects with either the entire hand or fingers, including typing. Reach with hands and arms in any direction, ascend and descend ladders and stairs using feet and legs and/or hands and arms. Stooping by bending downward and forward by bending at the waist, kneeling or bending at the knees to come to a rest on knee or knees, crouching by bending the body downward and forward, or crawling by moving about on hands or hands and feet. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close visual acuity to perform activities such as: preparing and analyzing data or figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, and using measurement devices.

Reasoning Ability

Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Need to be able to deal with problems involving several concrete variables in standardized situations.

Work Environment

The location of this position may vary as business needs change. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.