Seasonal Concepts Specialist

in Hermantown, MN

(Regular Full Time)


Please fill out this quick questionnaire: (minimum requirements for this position)
Are you a current or previous employee of HOM Furniture, Inc?
Are you authorized to work in the United States?
Are you available for evening, weekend, and holiday shifts?


List of available schedules for the above position:
Work Days Shift Schedule Details Pay Range Pay Type
Mon, Tue, Wed, Thu, Fri, Sat, Sun 1st (Days), 2nd (Evenings) open Commission
Summary

Would you enjoy working with clients who want to create a fabulous outdoor living space? We are excited to hire a Seasonal Concepts Specialist.  This person will work primarily in our Seasonal Concepts Department assisting clients. We have a wide variety of outdoor products including outdoor wicker sets, umbrellas, dining sets, outdoor kitchens and the Green Egg grilling systems.  We are looking for someone who knows how to engage and sell high end products to clients and who is enthusiastic about outdoor living spaces. We will provide in-depth training on the various product lines we offer.  In addition to the patio department, the Seasonal Concepts Specialist will also help with Christmas sales November-January.

HOM is a growing company that ranks as one of the nation’s largest furniture retailers serving customers in the upper Midwestern states of Iowa, Minnesota, North Dakota, South Dakota, and Wisconsin. Our Seasonal Concepts Specialists are energetic, driven individuals responsible for selling our products and services to customers. They know their product, follow up with customers, create opportunities and find meaning in their work. We pay our associates variable commission rates based on the furniture sold. The amount you earn is all up to you!

Due to the nature of our business, we are busiest evenings and weekends. Availability during those hours is ideal. However, we believe in and promote work-life balance, and scheduling needs should be discussed with the hiring manage

Essential Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

EMBRACE TRAINING, EDUCATION AND DEVELOPMENT

Support all training endeavors and complete all training lessons in a timely manner
Attend and participate in all training and sales meetings as scheduled
Recognize opportunities for self-improvement, work with sales manager to improve performance
Responsible for staying informed on all new and existing product lines
Responsible for staying informed of competitor information, and performing monthly competitor shops
Secret Shops will be conducted to ensure selling skills are demonstrated according to company structured selling methods

MEASURING YOUR SUCCESS

Make daily evaluations and improvements to sales performance and HOM Guard protection products and services
Submit timely and accurate sales reports as directed by manager
Keep organized records

SELLING BEHAVIORS

Work with all customers in a friendly and professional manner
Communicate effectively with customers in both verbal and written formats
Maintain a well-groomed professional appearance
Greet all customers within the showroom
Determine customer's needs using proper inquiries
Present and demonstrate products in a competent manner
Quote accurate prices and credit terms
Estimate delivery dates to customer, based on knowledge of production and delivery schedules
Lead customers into making buying decisions and to related add-on sales
Competently provide answers regarding products to customer
Recognize and overcome customer objections
Track prospective customers for future use as sales leads, based on information from previous contacts
Contact regular and prospective customers on a daily basis for the purpose of generating sales
Send thank you letters to all customers
Provide all customers with after sale service
SUPPORT A POSITIVE WORK CLIMATE
Support management and peers, train and assist as needed
Comply with all company policies and procedures
Embrace change and demonstrate a positive mental attitude
Adjust scheduled hours to meet store needs
Perform non-selling activities, such as: price product for promotional events, regular maintenance of price cards, light dusting & vacuuming, maintain cleanliness in all areas of the showroom

SUPPORT COMPANY STANDARDS

Consistently demonstrate selling skills using the company’s structured selling method
Maintaining high accuracy i.e.: writing invoices, special orders, discounting, delivery charges, etc
During the "off season", the associate will be assigned an area of the showroom to work such as mattresses, furniture, rugs, etc

Education and/or Experience

Must have or be currently working towards a high school diploma or general education degree (GED); and one to three years related experience and/or training.

Language Skills

Requires skills to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Need to be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Demonstrate the ability to communicate in English, both verbally and in written format.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for sustained periods of time, move about on foot to accomplish tasks, use spoken word to communicate, and perceive the nature of sounds at normal speaking levels with or without correction.

The employee is occasionally required to sit or remain in a stationary position for extended periods of time; use hands to handle or feel objects with either the entire hand or fingers, including typing. Reach with hands and arms in any direction, ascend and descend ladders and stairs using feet and legs and/or hands and arms. Stooping by bending downward and forward by bending at the waist, kneeling or bending at the knees to come to a rest on knee or knees, crouching by bending the body downward and forward, or crawling by moving about on hands or hands and feet. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close visual acuity to perform activities such as: preparing and analyzing data or figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, and using measurement devices.