HOM Sales Associate

in Fargo, ND

(Regular Full Time)

Please fill out this quick questionnaire: (minimum requirements for this position)
Are you a current or previous employee of HOM Furniture, Inc?
Are you authorized to work in the United States?
Are you available for evening, weekend, and holiday shifts?

List of available schedules for the above position:
Work Days Shift Schedule Details Pay Range Pay Type
Mon, Tue, Wed, Thu, Fri, Sat, Sun 2nd (Evenings) 2 nights a week and 1 weekend shift $12 to $15 Hourly

We are currently seeking experienced Sales Associates who have a customer focused mindset and would like to work in a fun and fast paced atmosphere. If you would like to join a growing company, apply now!

Our Sales Associates sell retail products and services to customers using customer-oriented, needs-focused selling principles. Associates are responsible for maintaining sales volume through agreed upon goals and objectives. Additional responsiblities include, but are not limited to, assisting the sales manager in support of the sales plan, supporting company standards, adhering to selling behaviors, supporting a positive work climate, embracing training, education, and development, and measuring own success.

HOM Sales Associates are paid hourly, and there are three scheduling plans to choose from. Full time Associates will work up to 38 hours a week, and are paid $15 an hour plus benefits. Scheduling needs should be discussed with the hiring manager at the time of interview.

Scheduling plans:

  • Option A: Work every Saturday or Sunday
  • Option B: Work every other weekend
  • Option C: Work every Saturday and Sunday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicant must be 18 years of age or older.


Must have or be currently working towards a high school diploma or general education degree (GED). Minimum two years direct customer service, retail, and/or sales experience required. Must demonstrate computer literacy.


Fluent in the English language, in both verbal and written formats. This position requires skills to read and interpret documents such as instructions, correspondence, memos, safety rules, and procedure manuals. Candidates must have the ability to write routine reports and correspondence and possess the skills to speak effectively before groups of customers or employees of our organization.


Mathematical aptitude to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Also requires skills to compute rate, ratio, and percentage.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Need to be able to deal with problems involving several concrete variables in standardized situations.


The location of this position may vary as business needs change. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Essential Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.


  • Support all training endeavors and complete all training lessons in a timely manner
  • Attend and participate in all training and sales meetings as scheduled
  • Recognize opportunities for self-improvement, work with sales manager to improve performance
  • Responsible for staying informed on all new and existing product lines
  • Responsible for staying informed of competitor information, and performing monthly competitor shops
  • Secret Shops will be conducted to ensure selling skills are demonstrated according to company structured selling methods


  • Make daily evaluations and improvements to sales performance and HOM Guard protection products and services
  • Submit timely and accurate sales reports as directed by manager
  • Keep organized records


  • Work with all customers in a friendly and professional manner
  • Communicate effectively with customers in both verbal and written formats
  • Maintain a well-groomed professional appearance
  • Greet all customers within the showroom
  • Determine customer's needs using proper inquiries
  • Present and demonstrate products in a competent manner
  • Quote accurate prices and credit terms
  • Estimate delivery dates to customer, based on knowledge of production and delivery schedules
  • Lead customers into making buying decisions and to related add-on sales
  • Competently provide answers regarding products to customer
  • Recognize and overcome customer objections
  • Track prospective customers for future use as sales leads, based on information from previous contacts
  • Contact regular and prospective customers on a daily basis for the purpose of generating sales
  • Send thank you letters to all customers
  • Provide all customers with after sale service


  • Support management and peers, train and assist as needed
  • Comply with all company policies and procedures
  • Embrace change and demonstrate a positive mental attitude
  • Adjust scheduled hours to meet store needs
  • Perform non-selling activities, such as: price product for promotional events, regular maintenance of price cards, light dusting & vacuuming, maintain cleanliness in all areas of the showroom


  • Meet agreed upon sales and HOM Guard product goals on a month to month basis
  • Consistently demonstrate selling skills using the company’s structured selling method
  • Maintaining high accuracy i.e.: writing invoices, special orders, discounting, delivery charges, etc.